Order Status
Track Your Order
Enter your tracking number below to check the latest status of your shipment.
Your tracking number was emailed to you when your order shipped.
01
Order Confirmed
You'll receive a confirmation email within minutes of placing your order with your order number.
02
Order Shipped
Once dispatched (usually 2–5 business days), you'll get a shipping email with your tracking number.
03
Delivered
Estimated delivery is 10–20 business days worldwide. Tracking updates daily via your carrier.
Common Questions
Where is my tracking number?
Check your inbox for a shipping confirmation email from TrueShih. If you can't find it, check your spam folder or email us.
My tracking number isn't showing updates yet.
It can take 2–5 business days after shipment for tracking to activate. International shipments may have gaps between scans — this is normal.
How long does delivery take?
Worldwide delivery typically takes 10–20 business days. Delays may occur during peak seasons or due to customs clearance.
I haven't received my order after 25 business days.
Please contact us and we'll investigate immediately. All orders are covered by our delivery guarantee.